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Universal Advisor Lead

Full Time

Website FNB South Africa

While ‘help’ constitutes a core brand value within FNB, we also practice an overall ethos underpinned by the concept of ‘better business; better world’. We believe that by tapping into the innovative culture within FNB, we can provide people with the help they need to change their lives, communities and transform their businesses. Not just for their own benefit, but for the benefit of others.

Job Description

  • To provide administration support to ensure the smooth running of the Administration and Risk part of the Branch and assist in the achievement of the customer migration to electronic methods of banking strategy
  • Continuously assess own performance, seek timely and clear feedback and request development where appropriate
  • Interact positively with groups or teams and participate to a learning and growth culture where information is actively shared
  • Complete daily Administration Functions in the Branch to mitigate risk
  • Assist with Management of branch required Cash Holdings and teller, ATM related cash issuing and direct customers to electronic methods of banking and assist in utilisation
  • Act responsibly with work related resources to contribute to cost containment
  • Build and maintain stakeholder relationships
  • Deliver on contracted performance objectives according to set procedures and agreed service level agreements
  • Produce high quality work, by adhering to predefined standards and procedures and in accordance with compliance and governance standards

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