Website DHL
DHL has continued to expand at a phenomenal rate. Today, it stands tall as the global market leader of the international express and logistics industry.
General
- Increase number of winning bids through accurate & competitive completion of Road Freight estimate requests
- Ensure product profitability by managing customer selling rates and supplier buying rates
- Maintain minimum 50% hit ratio for all ad-hoc bids and RFQ’s
- Improving carrier base in country by minimum of 100% in first year and 25% YOY
Procurement
- Owns and maintains Country Road freight Tariffs with carriers on agreed validity
- Understanding and managing of costing Structure of Road Freight Supplier
- Manage contract with all suppliers, establish regular carrier meetings and ensures that these are conducted for all key carriers
- Drive best pricing solutions in order to maximize profitability of Road freight. Negotiate and procure best rates in market
- Review existing pricing rates and policies with carriers and network to initiate updates and changes based on market trend/current business requirements and maintain strong relationship with them
- Manage and keep transport supplier (buying) register up to date.
- Execution of global procurement strategy and decisions (rates, process, etc.)
- Monitors carrier/ station performance in conjunction with the Ops Manager and initiates corrective actions.
Estimates
- Development and Implementation of a Rate Card Model for domestic and cross border Road Freight
- Ensure domestic and cross border rates input into the rate management system and validate it for Auto costing, quotations and auto rating
- Standardize costing Model to ensure quick and effective turnaround timings on pricing requests
- Standard quotes are responded within 6 hours excluding weekends and requests received after 4 pm on work days (Monday – Friday)
- Determine profit margin, support and follows up with Sales, Sales Support and Customer Service
- Source and Provide Spot Rates to Sales, Customer Service and customers for all types of cargo to be moved by road
- Follow-up with internal and external customer requests for quotes & pricing.
- Follow-up on all estimates that have been submitted to customers
- Maintain proactive communication/relationship with colleagues and managers
- Maintain and keep estimate/bid register up to date
RFQ Bidding
- Monitor and participate on RFQ’s for road freight together with designated sales person
- Managing and fully owning RFQ Bids for road freight
- Coordinate RFQ’s above 50.000 USD with Regional Head of Commercial Center Road Freight
- Submission of RFQ bids in good time before deadline in customer specified methodology (online, physical or email)
- Participate and consult other departments and products in their pricing strategy for road freight component of freight
Administration
- Supply Month End number of estimates completed, won and lost to Head of Road Freight
- Assist in rate disputes where necessary
- Use of Quoteshop for 100% enquires
- Develop and execute trade-lane management marketing and capacity overview
Quality & Improvement
- Comply with company Quality processes
- Ensure proper storage & management of Communications, rates agreements and win/loss ratio analysis
Now, here is what we need from you!
- Great command of Microsoft Office applications (especially Excel)
- Good time management skills
- Customer Management Skills
- Negotiation Skills
- Be able to communicate with customers effectively and have a great telephone etiquette
- Be a team player
- Be able to work under pressure and be an achiever
- Must be self-motivated
- Must have good inter-personnel skills
- Good negotiating skills and be able to influence customers & suppliers
- Ability to work unsupervised
- High level of attention to detail
- Achievement oriented