Website Komatsu Mining
Komatsu develops and supplies technologies, equipment and services for the construction, mining, forklift, industrial and forestry markets. For more than a century, the company has been creating value for its customers through manufacturing and technology innovation, partnering with others to empower a sustainable future where people, business and the planet thrive together. Front-line industries worldwide use Komatsu solutions to develop modern infrastructure, extract fundamental minerals, manage forests and create consumer products. The company's global service and distributor networks support customer operations to help enhance safety and promote productivity while working to optimize performance.
Key Job Responsibilities
- Develop and implement parts sales and support strategies across assigned regions to increase Komatsu aftermarket market share and business performance
- Collaborate with dealers and internal stakeholders to identify market opportunities, establish sales targets, and execute territory business plans aligned with Komatsu’s strategic objectives
- Serve as the primary liaison between dealers and Komatsu functions (e.g., factories, supply chain, PDCs) to resolve delivery challenges, drive performance, and uphold world-class service standards
- Monitor and report on regional aftermarket KPIs and sales performance; analyze variances and implement corrective actions as necessary
- Support pricing strategy execution and develop competitive programs, including special quotations for major opportunities
- Lead regular distributor business reviews, Gemba visits, and Hansei sessions to promote continuous improvement and alignment
- Oversee regional training initiatives, product launches, and aftermarket campaigns to enhance dealer capability and customer value
- Manage regional inventory programs, consignment contracts, and audit compliance to ensure alignment with operational and financial standards
Qualifications/Requirements
- Bachelor’s degree in Business, Engineering, Operations, or related field (or equivalent experience).
- Minimum 10 years of experience in parts sales, marketing, or aftermarket support roles within heavy equipment or mining industries.
- Advanced knowledge of distribution models and regional business practices in assigned territories.
- Strong verbal and written communication, project management, and analytical skills
- Proficiency with Microsoft Office, SAP, Salesforce, and the ability to learn Komatsu systems quickly.
- Ability and willingness to travel up to 70%, including international travel across South Africa.
Preferred Qualifications
- Experience working with Komatsu mining products or equivalent surface mining equipment
- Prior experience supporting a dealer-based sales network
- Advanced data analytics or forecasting experience in aftermarket sales
- Multi-lingual capabilities (regional languages)
- Exposure to consignment inventory models and pricing governance
