Qualifications:

• Grade 12 with Accounting as subject;

Experience:

• Two (2) – Five (5) years’ relevant experience

Requirements:

• Code B drivers licence
• Computer literacy (MS Office Applications)
• Proficiency in at least two (2) of the official languages of the Western Cape (Afrikaans/English/isiXhosa – Speak, Read, Write)
• Good supervision, human relations, interpersonal and communication skills
• Ability to give attention to detail
• High level of responsibility
• Must work overtime when required
• Incumbent must be physical fit
• Must perform duties in any area of the Municipality when required

Job purpose:

• Performs specific administrative and accounting procedures against laid down procedural instructions/ guidelines ∙
• Handling all debtors enquiries regarding their service accounts ∙
• Completion of forms for consumers ∙
• Issuing of duplicate statements ∙
• Perform relief cashier duties when required.

Key Performance Areas:

• Help consumers to complete connection and disconnection forms correctly ∙
• Help consumers to correctly complete debtor related forms like for example applications for new water/electricity connection, change of meters from conventional electricity to prepaid , rebates, change of postal address ∙
• Attend to the issuing of duplicate accounts for consumers ∙
• Deal with enquiries related to debtor accounts ∙
• Receive and receipt payments ∙
• Attend to the issuing and updating of journals ∙
• Responsible to part take in the Municipality’s Performance
• Management and Development System.

Core Professional Competencies

• Written Communication
• Oral Communication
• Attention to detail
• Influencing
• Ethics & professionalism
• Organisational awareness
• Problem solving
• Planning & organising
• Business processes
• Use of technology
• Data processing & analysis
• Interpersonal relationships
• Communication
• Service delivery orientation
• Client orientation & customer focus
• Action orientation
• Resilience
• Change readiness
• Cognitive ability
• Learning orientation
• Impact & influence
• Team orientation
• Direction setting
• Coaching & mentoring