Website FirstRand Corporate Centre
The FirstRand Corporate Centre houses many of the critical functions required by a large and complex financial services group. The Corporate Centre’s stakeholders are external, such as regulators, shareholders, global developmental institutions and government; and also internal, mainly the market-leading businesses that service the group’s customers. These critical functions cover risk, compliance, governance, internal audit, treasury, finance and tax amongst many others. They require deep specialist and technical skills and ultimately represent the custodianship of the FirstRand group’s licence to operate.
Job Description
- To be responsible for analysing, implementing, and managing technology solutions specifically tailored to enhance the efficiency and effectiveness of legal operations. This role requires a unique blend of technical expertise, legal knowledge, and analytical skills to ensure that technology solutions align with the strategic goals of our legal department.
Are you someone who can:
- Evaluate and analyse current legal technology systems and processes.
- Recommend and implement technology solutions to improve legal operations.
- Collaborate with legal and IT teams to integrate new technologies effectively.
- Provide training and support to legal staff on technology tools and systems.
- Monitor and troubleshoot technology systems to ensure optimal performance.
- Stay updated on emerging legal technology trends and innovations.
- Ensure compliance with data security and regulatory requirements.
- Serve as the first point of contact for business requests and queries.
- Administer and monitor user access, ensuring all changes are approved by Line Management.
- Implement changes to the application environment with minimal disruption.
- Manage the secretarial duties for the Change Advisory Board and keep stakeholders informed of any technology changes.
- Define and manage Service Level Agreements (SLAs) with key service providers.
- Generate and analyse performance metrics to track support team effectiveness.
- Plan, direct, and coordinate legal projects to ensure goals are met.
- Monitor project progress and resolve issues to enhance client service delivery.
- Develop and advise on change strategies aligned with project requirements.
- Use technology, including AI, to generate meaningful analysis and management information.
- Application of technology, including AI, to support and train the legal advisers to enhance their ability to generate meaningful research, management information, legal briefs, reports, memoranda, and other documents as required.
Qualification:
- Bachelor’s degree in TECHNOLOGY, IT, LAW or a related field.
Experience:
- 3-5 Years relevant experience
Skills:
- Excellent analytical and problem-solving skills.
- Strong communication and presentation abilities.
- Proficiency in risk management software and tools.
- Ability to work independently and collaboratively in a team environment.
Personal Attributes:
- High attention to detail and accuracy.
- Strong ethical standards and integrity.
- Ability to handle confidential information with discretion.
- Proactive and self-motivated with a strong sense of responsibility.
