Website VKB Group
The VKB Group is an agricultural company, providing support to farmers and producing straight-from-the farm-foods for consumers. Apart from the various consumer brands, the VKB Group is also represented by its regional brands: VKB, GWK and NTK. Our roots are firmly planted in agriculture with farming at our core, continuously growing and evolving throughout the years. Starting with providing everything needed on the farm to produce food, we now also operate in all areas of the food supply chain: processing, logistics, and national and global market channels.
We’re looking for a First Line I&T Service Desk Support Technician who’s not only tech-smart but also people-smart. You’ll be the first superhero users call when their systems go rogue – and you’ll help bring order back to the digital universe.
Requirements
- Grade 12 / NQF Level 4
- Computer literacy is a must – technical know-how is a big bonus!
- Previous experience with financial systems? That’s a nice-to-have!
- Willingness to work in our friendly town of Reitz
Duties and Responsibilities
- Keeping an eye on VKB’s I&T equipment and making sure everything is running smoothly.
- Being the friendly, helpful voice behind our Service Desk – solving problems and saving the day!
- Liaising with users, service providers, and internal teams to keep everything flowing.
- Completing daily tasks on our internal financial systems – on schedule, of course.
- Sharing reports and insights that help us continuously improve I&T services.
Skills Required
- Problem-solver and love getting to the root of issues.
- Good communication skills
- Next-level Client service and support to your fellow VKB teammates.
- Precise, reliable, and cool under pressure.
- You don’t just do the job – you make it better every day!
