Website VKB Group
The VKB Group is an agricultural company, providing support to farmers and producing straight-from-the farm-foods for consumers. Apart from the various consumer brands, the VKB Group is also represented by its regional brands: VKB, GWK and NTK. Our roots are firmly planted in agriculture with farming at our core, continuously growing and evolving throughout the years. Starting with providing everything needed on the farm to produce food, we now also operate in all areas of the food supply chain: processing, logistics, and national and global market channels.
Job description
- Coordinate the administration and operations of the internal sales functions.
Requirements
- Grade 12 / NQF 4
- Previous experience of internal customer relationship functions.
- Computer literacy essential
- Previous experience in Microsoft dynamics – Navision is advantages.
Duties and responsibilities
- Accurately generate and monitor prices on sales and orders placed by sales on Navision.
- Build and maintain relationships with the sales team.
- Issue and sending of sales orders.
- Filing and scanning of all direct documentation.
- Ensure accurate ordering captured of the correct size, weight and product to accommodate the logistics team.
- Assist in coordinating transfers of product from off-site stores to clients or back to the factory.
- Assisting either Sales team or internal departments with queries.
- Follow up and provide feedback towards the internal/external Sales Team on delivery dates for product to be delivered towards clients.
- Problem solving.
- Standby for after hour and weekend calls and emergencies.
Skills required
- Good communication skills
- Excellent client service
- Teamwork
- Maintaining long term relationships
- Personal resilience
- Thorough, precise and accurate
- Constantly adding value to the current functions of the job
- Work under pressure and be very target driven.
