Hybrid Sales Executive

Job Description

• A vacancy exists for a Hybrid Sales Executive within the Kazang – Micro Merchant Division in the Port Elizabeth office.

Role summary

• The Hybrid Sales Executive is a results-oriented sales professional responsible for driving new business acquisition, growing existing customer relationships, and delivering on regional sales targets across multiple channels, including Direct Sales and Tavern Sales.
• This role operates in both field and remote capacities, combining in-person client engagement with digital tools to optimize reach, efficiency, and service delivery.
• As a key representative of the company, the Hybrid Sales Executive is expected to embody the organization’s mission and values, consistently acting with integrity, professionalism, and accountability.
• The role requires the ability to work autonomously, adapt to evolving operational needs, and proactively identify growth opportunities within informal and formal trade markets.

In addition to the specific duties outlined in the role’s performance agreement or job description annexure, the Hybrid Sales Executive will be expected to:

• Perform all functions assigned by management diligently and to the best of their ability.
• Remain flexible to changes in responsibilities in line with business requirements.
• Obey lawful directives and policies issued by the Company or its representatives.
• Promote the Company’s reputation, interests, and objectives in all professional dealings.
• Dedicate the required working hours—and additional time where reasonably necessary—to meet performance expectations.
• Use Company assets and resources responsibly, ensuring their protection and proper use.
• Provide accurate and timely reports, feedback, and data relevant to performance and customer engagement.
• Report any breaches, misconduct, or concerns relating to business conduct promptly and transparently.
• The Hybrid Sales Executive is also bound by the Company’s Performance Management System and is expected to align with its performance measurement criteria.
• The role prohibits engagement in any secondary employment or business activity without the prior written consent of the CEO, ensuring full focus and loyalty to the Company’s business objectives

Key Responsibility Areas

• Solve Technical issues.
• Provide Customer service.
• Advise customer on Software management.
• Manage device requisitions, allocations, and stock take as per monthly cycle requirements.
• Ensure administrative time is allocated to fulfil all designated administrative tasks and roles.
• Comply with Regional admin office requirements as per monthly cycles.
• Adhere to the requirements of the business when placing devices.
• Planning of sales activities on a weekly basis.
• Coordinate sales efforts with marketing and sales management.
• Interaction and cooperation with the Sales Admin team and the ability to perform work within acceptable timelines.
• Work on key weekly reporting and management cycles with Field and Regional Sales teams.
• In order to be considered for this position, the following requirements must be met:
• Proficiency in CRM software and sales analytics tools.
• Industry-specific knowledge (if applicable, such as fintech, Banking & FMCG).
• Endorsed code 8 driver’s license.

Key Competencies & Skills:

• Strong communication skills with the ability to engage effectively at all levels.
• A genuine interest in understanding our business and its dynamics.
• Proven ability to build and maintain collaborative relationships.
• Proactive mindset with a results-driven approach to achieving goals.
• Exceptional attention to detail and the ability to follow procedures accurately.
• High level of integrity and professionalism in all aspects of work.