Job Description

• The Forensic Consultant is responsible for the planning and execution of forensic investigations with a strong focus on economic crimes impacting the financial services industry. The role involves gathering and analysing evidence, maintaining accurate documentation, and reporting findings.
• This future-fit role requires strong investigative skills, awareness of emerging financial crime tactics, and the ability to adapt to evolving forensic practices and technologies.

Key Responsibilities:

Investigation Planning and Execution

• Execute end-to-end forensic investigations under guidance, from scoping and information gathering to evidence analysis and conclusion
• Identify and assess potential control breakdowns, fraud schemes (e.g., identity theft, collusion, social engineering), and policy breaches
• Apply forensic investigative techniques that align with regulatory and legal requirements
• Ensure investigative actions are documented and traceable, supporting potential disciplinary, civil, or criminal proceedings

Reporting and Documentation

• Draft investigation reports that clearly present findings, root causes, implicated parties, and risk implications
• Develop recommendations that are practical, risk-aligned, and relevant to business operations
• Maintain all documentation, interview records, and evidence logs in the GFS case management system for audit trail and data analysis purposes
• Participate in presenting findings to stakeholders as required

Stakeholder Engagement and Relationship Management

• Interact with internal clients (e.g., HR, Legal, Risk, Claims, Distribution) to gather information, clarify facts, and provide updates on case progress
• Escalate sensitive matters appropriately and in a timely manner
• Promote awareness of investigation protocols and contribute to a culture of fraud prevention through your interactions

Risk Insights and Learning Contribution

• Identify emerging fraud trends or patterns based on case observations and share insights with the team
• Contribute to forensic team knowledge bases, including case studies, learning notes, and root cause analyses
• Support development of risk mitigative measures (e.g., process improvements, fraud detection triggers)

Personal Development and Future-Fit Capability Building

• Regularly update own skills in relation to digital evidence, financial crime typologies, and investigative software
• Participate in forensic workshops, team reviews, and debriefs to sharpen professional judgment and capability
• Demonstrate increasing autonomy and sound investigative decision-making over time
• This role is an opportunity to join a dynamic team in safeguarding financial integrity while driving future-fit investigative solutions

Qualifications, Skills and Experience:

Qualifications and Experience:

• Matric / Grade 12 is essential
• Fraud Examiner certificate and/or a qualification in Forensics, Law, Accounting, or Information Technology is advantageous
• 3 – 5 years of experience in forensic investigations is a pre-requisite, with at least 2 years of experience in the Financial Services Sector
• At least 2 years of experience in a corporate environment is essential
• Experience in claims investigations (funeral, life & disability) is advantageous
• Experience in investigating syndicates will be an added advantage.
• Self-starter, able to show initiative and work with minimal guidance
• Capacity to work under pressure and meet deadlines
• Solution-driven, passionate, and energetic
• Possess a strong sense of ownership, initiative, and a proactive mindset

Skills and Competencies:

• Strong leadership capabilities with a proven track record of managing high-performing forensic teams
• Advanced knowledge of forensic methodologies and investigation techniques in financial services
• Excellent report writing, communication, and stakeholder management skills
• Strategic thinking with the ability to influence decision-making at senior levels
• Knowledge of criminal law, labour law, and financial crime regulations
• Ability to navigate complex cross-border investigations and regulatory environments

Future-Fit Forensic Competencies:

• Proficiency in digital research and open-source intelligence (OSINT) for information gathering
• Familiarity with basic data analysis for identifying trends and anomalies
• Understanding of cybersecurity fundamentals and data privacy principles
• Exposure to digital documentation and case management systems
• Capacity to learn and adapt to evolving forensic technologies and methodologies
• Awareness of social engineering techniques and fraud prevention strategies
• Key behavioural skills and attributes that would make a candidate successful in this role:
•  Ability to handle a constantly changing legislative environment
• Excellent inter-personal skills, including influencing skills
• Ability to collaborate effectively with others to achieve personal and team results
• Good business acumen and insight
• A self-starter, with the ability to show initiative and work with minimal guidance
• Capacity to work under pressure and meet deadlines
• Solution-driven, passionate and energetic
• Possesses a strong sense of ownership and initiative as well as a proactive mind-set

Skills

• Action Planning, Claims Management, Data Compilation, Data Controls, Executing Plans, Financial Auditing, Insurance Claims Investigations, Typology

Competencies

• Action Oriented
• Business Insight
• Collaborates
• Decision Quality
• Ensures Accountability
• Financial Acumen
• Instills Trust
• Manages Complexity

Education

• Bachelors Degree (B)  (Required)