Post Jobs

External Sales and Service Advisor

Full Time

Website FNB South Africa

While ‘help’ constitutes a core brand value within FNB, we also practice an overall ethos underpinned by the concept of ‘better business; better world’. We believe that by tapping into the innovative culture within FNB, we can provide people with the help they need to change their lives, communities and transform their businesses. Not just for their own benefit, but for the benefit of others.

Are you someone who can:

  • Achievement of embedded value hurdle rates/targets.
  • Increase in average balance of the Business Unit assets as defined in the Financial Performance Report of the Business Unit.
  • Track, control and influence sales activities with the specific aim to achieve previously determined sales targets.
  • Maximise cross sell opportunities and strengthen client relationships at point of sale.
  • Manage the growth of active customer Account Base through hunting, to increase client base.
  • Deliver exceptional service that exceeds customers’ expectations through proactive, innovative and appropriate solutions at point of sale.
  • Leverage existing clients and grow portfolio through making contact and generating leads.
  • Provide accurate and reliable sales statistics through daily cash-ups.
  • Enter all Qualified leads into the sales pipeline or customer relationship management system and maintain on a daily basis.
  • Analyse competitor information gathered and ensure active monitoring of market trends and influencers. Identify new business opportunities that impact on the industry.
  • Check all transactions on a daily basis to ensure new business applications are closed within appropriate timelines.
  • Track, control and influence sales activities with the specific aim to increase own sales results.
  • Manage personal development to increase own skills and competencies.

You will be an ideal candidate if you:

  • Certificate (NQF Level 5) in marketing, Business, Communications, or a related field
  • 1 to 3 years of direct sales experience, with some exposure to digital media.

We can be a match if you have exposure to:

  • Digital Marketing Expertise
  • Strategic Understanding: Deep knowledge of digital marketing channels (search, social, programmatic).
  • Campaign Planning: Ability to co-create integrated marketing strategies with clients.
  • Performance Metrics: Understand KPIs like ROAS, CAC, LTV, CTR, and conversion rates.
  • Adtech Fluency: Familiarity with platforms like Google Marketing Platform, Meta Ads Manager, and DSPs.
  • Generative AI: Experience using AI tools for creative asset generation and personalization.

Technical Acumen

  • Data & Analytics: Proficiency in Google Analytics, Looker Studio, and interpreting dashboards.
  • Cloud & AI Tools: Understanding of Google Cloud Platform, machine learning basics, and AI-driven optimization.
  • MarTech Stack: Knowledge of CRMs (e.g., Salesforce), CDPs, and marketing automation platforms.

Client & Stakeholder Engagement

  • Executive Communication: Ability to translate technical concepts into business value for C-suite audiences.
  • Account Growth: Identify upsell/cross-sell opportunities and expand client relationships.
  • Industry Awareness: Stay informed on digital trends, competitor activity, and emerging technologies.

    Share on
    Print

    Similar Jobs