Website Komatsu Mining
Komatsu develops and supplies technologies, equipment and services for the construction, mining, forklift, industrial and forestry markets. For more than a century, the company has been creating value for its customers through manufacturing and technology innovation, partnering with others to empower a sustainable future where people, business and the planet thrive together. Front-line industries worldwide use Komatsu solutions to develop modern infrastructure, extract fundamental minerals, manage forests and create consumer products.
Key Job Responsibilities
- Lead the formulation and implementation of the Customer Training development strategy, aligning it with changing customer demands, company goals, and service excellence;
- Develop and lead the Customer Training Centre to meet the evolving needs of both customers and internal staff;
- Take ownership of the Customer Training budget, ensuring cost control and effective allocation of resources;
- Manage and coordinate the upgrading of training materials, lesson plans, and simulators in compliance with SAQA requirements;
- Drive the development and timely delivery of new training content to ensure minimal disruption to customer operations;
- Plan and manage Specialised training classes requested by customers outside of the standard training schedule;
- Championing the transformation of Customer Training into a self-sustaining, value-adding function;
- Maintain and ensure ongoing compliance with ISO standards and SAQA accreditation requirements;
- Collaborate with internal and external stakeholders, including customers, industry bodies, SETA, and other regulatory entities;
- Provide leadership and guidance to team members.
Qualifications/Requirements
- Technical qualification (e.g., Mechanical, Electrical, Mining, or related engineering discipline) – essential;
- Diploma/certificate in Training & Development, Human Resources, or a related field is an added advantage;
- Certified Skills Development Facilitator;
- Minimum 5 years’ experience in technical or operator training, with curriculum development exposure with minimum 3 years in a supervisory or management role within a technical training environment;
- Industry experience in surface or underground mining, engineering, or OEM product training (preferred);
- Advanced report writing and excellent presentation skills;
- Valid driver’s license and reliable transport.
