Job Summary

• The Manager Commercial Asset Finance will take accountability for managing the CAF product with the allocated customer segment.
• The role will require a strong working relationship with the customer segment teams to ensure the achievement of CAF business objectives, ensuring fulfilment and overall growth of our market share and brand within the segment, while maintaining excellent customer experience.

Job Description

• Relationship Management: To develop and maintain sound relationships with customer segments and third parties, to ensure support of sales commercialisation and business development.
• Client Solutioning: Take overall accountability for service delivery by setting the rules of engagement. Lead a team of CAF specialist to provide clients with superior advise on their capex requirements.
• Manager Risk Assessment: Take ownership of the portfolio’s risk management by ensuring a good understanding of both the Bank’s and the clients regulatory and compliance environments.
• Become the key point of contact for risk management in the portfolio and take responsibility to manage and resolve all governance and risk issues impacting the team.
• Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Policies and Policy Standards.
• Sales Planning and Management: Building and optimising sales strategy and plans, in line with business view to continually deliver to business performance ensuring that business meets or exceeds the forecasted targets.
• Ensure that the operational management teams are thoroughly briefed through engagement prior to the commencement of new campaigns. Address their concerns adequately.
• Reporting: Support the CAF Product Head through effective and accurate reporting on performance of operational team achievements of targets both through production volumes and margins.
• Co-ordinate, manage and communicate the budget process within the portfolio and investigate any deviations in expense and income management through consistent governance.
• Team management: couch and mentor the team to deliver business objectives and maintain a good understanding of all governance applicable to the Asset Finance area.
• Client / Customer and Supplier: Build strategic relationships with key customers and groups that regularly request solutions and manage these customer applications.
• Provide support and contribute to a culture of customer service excellence that meets and exceeds exceptional service. Build relationship with customers and suppliers that contribute to a culture of customer service excellence.

Education and Experience Required

• Honours degree (Commerce, Finance, Marketing, Business).
• MBA/CA/CIMA advantageous
• 3-5 years in similar role of which 1-2 years at a junior specialist level
• Commercial Asset Finance experience
• Preferred: Credit Risk Assessment experience
• Experienced manager of people

Education

• Bachelors Degree and Professional Qualifications: Business, Commerce and Management Studies (Required)