Business Transformation Design and Delivery Manager

The Role Description

• As a manager in our Business Transformation team, you will work with cross-functional teams across our Consulting business to design operating models focused on sales and service design, sales effectiveness and pricing optimisation.
• You will support business development, creating proposals and participating in solution development and helping delivering market leading ideas and proposals to clients.
• You will manage high performing teams, coach junior team members and develop the careers of colleagues.

Your key responsibilities

• Assist leading organisations develop corporate or divisional strategies that accelerate growth and deliver long term value.
• Define the roadmaps and strategic plans that will implement strategy.
• Design, reinvent and innovate business models that will create long term value and disrupt markets.
• Design and build operating models for sales and service functions, including process, governance, organisation, technology and the supporting ecosystem.
• Design pricing architecture for products and services to ensure commercial viability to achieve the overall financial targets.
• Design, establish and operate the implementation programs, including agile or lean approaches to design, build and launch new products, service, experiences and business models.
• Analyse data and provide recommendations to client executives on strategic initiatives and transformations.
• Lead the development of proposals – from understanding the client’s requirements, defining the approach, methods and timeline to determine the team and commercials to deliver the engagement.
• Follow the appropriate quality and risk management processes in EY to protect the reputation of the firm and manage risks of engagements and clients proactively.
• Manage project teams, project financials and invoicing process.
• Responsible for quality deliverables and leveraging EY thought leadership, delivery methods and tools to deliver products and outcomes.
• Build client relationships and establish the team as a trusted advisor in the market place.
• Collaborate across EY service lines to increase value for our clients, contributing to building a better working world.

Skills And Attributes For Success

• We are looking for passionate leaders with strong vision and collaborative commitment to teamwork to bring deep transformation and design expertise to our clients. If you have a genuine desire to help businesses achieve their full potential and to make a positive impact, then this role is for you.
• A passion for people — our people are our greatest asset. We need you to be able to lead project teams to bring out the best in our people and help them to develop and grow.
• Ability to build exceptional client relationships — our clients are at the centre of what we do. Through the delivery of engagements, you will be responsible for managing key client relationships to make sure that we deliver quality and value.
• Ability to think strategically and to solve complex problems. You will demonstrate strong critical thinking skills focused on developing solutions, creating logical arguments or analysis, assimilating complex information, identifying or anticipating issues or challenges.
• Ability to communicate, making complex systems and situations simple to understand. You’ll communicate visually, verbally and in written reports.
• Ability to manage projects –we help our client solve their complex business challenges. Experience in managing transformation or innovation programs.
• Ability to learn new ideas and capabilities rapidly through self–driven learning and research. You’ll need to be able to assimilate new ideas and information rapidly, making sense of the world around you and at clients.
• Leadership capabilities that accept responsibility, build high performing teams, scale through appropriate delegation and teamwork, share clear direction, gain support and commitment from others, provide feedback openly and learn from feedback from others whilst admitting mistakes in order to learn.
• Strong commercial awareness and proven ability to present technical information in a meaningful manner to executive stakeholders.
• Experience working across multiple functions in an organisation or at clients to better understand the inter-related nature of solving complex challenges in an organisation.
• Intellectual curiosity and passionate. Purpose-driven and able to ask better questions to seek better answers.
• A keen traveller to travel within South Africa, other African countries as well as globally for exciting project opportunities that may arise.
• An entrepreneurial and growth-oriented mindset.
• Enthusiasm and ability to collaborate well in teams. We are looking for inclusive people who value differences and have a real desire to both learn and coach others

Technical Requirements

• Minimum 5 years management consulting experience.
• 5-10 years relevant working experience.
• A relevant Bachelor degree in Engineering, Marketing, Commerce or Sciences.
• A post graduate degree will be considered beneficial but not a pre-requisite.
• Lean six sigma qualifications will be beneficial but not a pre-requisite.
• Valid passport needed for occasional travelling.