Role summary:

• We have an exciting opportunity for a strategic Business Development Manager. This role is pivotal to driving growth and operational excellence across the Africa mining sector. The successful candidate will work closely with Caterpillar dealers to develop and implement business development strategies, and leverage data insights to understand market trends and opportunities.
• This role is suitable for a seasoned professional with a passion for strategy, relationship-building, and delivering results in a dynamic and diverse region.

Key Responsibilities

• Develop and implement business development strategies aligned with long- and short-term sales goals.
• Identify and analyze organizational strengths and weaknesses to respond effectively to market opportunities.
• Coach and support sales teams in promoting mining products and driving operational improvements.
• Oversee resolution of customer concerns and ensure high levels of satisfaction.
• Cultivate strong relationships with key mining customers and Caterpillar dealers across Africa.
• Design tailored engagement strategies for strategic customer groups.
• Collaborate cross-functionally to embed a Customer-Back approach and align with enterprise and dealer priorities.
• Facilitate structured reviews and feedback loops to drive continuous improvement and value deliver.

Required Qualifications & Experience

• Bachelor’s degree in Engineering, Marketing, or Business.
• Postgraduate qualification in Business (MBA or equivalent).
• Minimum 10 years of experience in business development, preferably within the mining or heavy industrial sectors.
• Proven experience in strategy development and implementation in mining.
• Demonstrated success in business improvement projects and value selling.
• Experience working in Africa, with a strong understanding of regional dynamics.
• Fluency in French is essential.

Experience in data mining and market trend analysis.
Proven ability to work within a matrix organization and collaborate across functions.
Key Competencies

• Customer Focus – Ability to interpret customer needs and deliver tailored solutions.
• Data Gathering & Analysis – Skilled in synthesizing data from diverse sources to inform decisions.
• Decision Making & Critical Thinking – Strong analytical skills and sound judgment.
• Effective Communication – Excellent intercultural communication skills across all organizational levels.
• Negotiation – Ability to negotiate constructively with internal and external stakeholders.
• Relationship Management – Proven ability to build and maintain strategic partnerships.
• Strategic Thinking – Strong organizational acumen and focus on key success factors.

What Will Set You Apart

• Demonstrated experience translating strategic priorities into actionable regional initiatives.
• Proven success in enabling cross-functional teams and developing scalable growth frameworks.
• Experience providing strategic guidance and coaching to ensure alignment with enterprise-wide goals.

Additional Information

• Travel requirements: 60% with a Southern African focus.
• Onsite.