Website Shoprite
The Shoprite Group is the largest retailer in Africa, known for its iconic supermarket brands Shoprite, Checkers and Usave. Starting with just eight stores and 400 employees in 1979, our business is now the continent’s industry leader by market capitalisation, sales, profit, and number of employees and customers. The Group’s core business is food retailing, complemented by value-added retail services and offering across a range of industries including technology, financial, pharmaceutical, furniture, telecommunication as well as ticketing businesses.
Job Objectives
- Maintain efficient operations, stock management, and shrink control in the beauty department while upholding housekeeping and administrative standards.
- Giving product demonstrations and helping customers find products that meet their needs.
- Identify customer needs and recommend cosmetics and skin care products based on their preferences.
- Drive and maximize beauty department sales through promotions, cross-selling, and up-selling beauty products.
- Ensure proper presentation of products on shelves.
- Explain to customers how to use products they’re interested in buying.
- Keep up to date on all beauty products, ranges, trends, promotions, and events in order to provide accurate information to customers at all times.
- Ensure and maintain high levels of customer satisfaction by providing excellent customer service by means of sales, merchandising, and stock control of products.
- Handle customer queries and escalate where necessary to management.
- If required, assist with any ad hoc duties, excluding dispensary.
Qualifications
Essential
- Grade 12 qualification
Desirable
- Professional certification in Beauty Therapy and Makeup or any other relevant course. Certifications in cosmetology will be an added benefit.
Experience
Essential
- Proven experience working within a beauty and skincare environment in a similar role.
- At least 5 months of point of sale / till point experience within a retail environment.
