Website Clover S.A. Proprietary Limited
Clover has been recognised for its excellence in its products, brands, human resources, social responsibility, finance, and environmental affairs, and we pride ourselves on building an inclusive, diverse workforce that makes every aspect of Clover, Way Better. Our success lies in its people and the dedication that they bring to the Clover business. At Clover, we’re constantly searching for energetic individuals with the pride and ambition to succeed in a business where speed, passion and commitment are crucial to gaining the competitive advantage.
Job Advert Summary
- Clover Port Elizabeth is looking for a candidate to work as an Administrative Controller with a strong Financial background. Someone who performs well under pressure with experience in managing a team. Must have a sound knowledge working on a computer.
Requirements
- Grade 12 or equivalent NQF4
- Relevant experience in applying job related concepts, techniques and processes at the required level
- Business English: Fluent
- Computer literacy (Intermediate)
Competencies
- Proactive and action orientated
- Solves problems through effective decision making
- Maintains high standards
- Commitment and motivation
- Lead and drive change for improvement
- Ability to plan and organize
- Apply expertise and technology
- Administrative capabilities
Duties and Responsibilities
Conduct Customer Master maintenance
- Create new customer accounts in accordance with Clover’s rules and standards
- Download account applications and prepare excel files for bulk creation
- Prepare and format excel files for bulk maintenance
- Maintain existing customer records to support operational requirements
- Perform data integrity and data quality checks
Handle logged calls
- Monitor call logging system for customer master related calls
- Attend to calls promptly and timeously
- Adhere to SLA’s
- Provide guidance and assistance to users
Provide Customer Master support
- Provide support to internal users and business partners
- Assist users with trouble shooting and problem solving
- Provide information to aid business processes