About the role

• Are you our next Senior Facilities Manager at our client’s Nike, Johannesburg office and Soweto Sports Facility?
• The Site Lead will be responsible for leading the delivery of the local FM services for our client Nike. As the Site Lead, you will provide (direct) leadership to the operational Facility Management team and create an environment of accountability to provide facilities management services across the site. You will interface with different groups across the organization to ensure timely and seamless delivery. The Site Lead will respond to a wide variety of on-site requests, providing proactive, knowledgeable, engaged service, while creatively exceeding expectations.
• CBRE Excellerate is committed to striving for diversity and equitable representation in our workforce. Preference may thus be given to suitably qualified candidates as identified in our employment equity plan. Persons with disabilities are encouraged to apply.

What you will bring

• A relevant qualification (e.g., Facilities Management, Project Management, or related diploma/degree) with at least 5 years of experience in the field. Alternatively, candidates without formal qualifications should have 10+ years of proven experience in Facilities Management.
• Demonstrate strong leadership qualities to drive the performance across this expanding business and team.
• Ability to manage direct reports and corresponding teams.
• Significant experience in Facilities Management with ideally engineering or hospitality background is preferred.
• Experience in community stakeholder management.
• Proven experience managing a P&L
• Strong Technical knowledge / background.
• Business proficient in English
• Excellent written and oral communication skills with the ability to write reports, analyze, and interpret complex business documents.
• Self-motivation and organizational skills with the initiative and ability to complete projects in a timely manner and proven ability to work under pressure.
• An operational knowledge and proficiency in Microsoft Office suite (Word, Excel, PowerPoint) and other management systems.

What you will be doing

• Ensure the overall performance of the contract and required deliverables including contract compliance, performance management against KPI’s, cost savings initiatives, and customer satisfaction.
• Enable the local Team to deliver on the contract desired outcomes in a proactive and collaborative manner
• You will collaborate with senior leaders and are the eyes and ears on the ground advocating for the workplace of the future and collecting insights to drive innovation and experiences.
• Provide coaching, operational expertise and solutions
• To ensure successful implementation of initiatives and programs including savings program, HSSE, playbooks, training & development, KPI execution and succession planning.
• To have a strong analytical and problem-solving approach applying value creation / innovation across FM services
• To work in a dynamic environment, managing change, multiple projects and deadlines.
• To establish effective business relationships with the local customers, and to interact with client personnel at all levels – Balance response to their needs whilst delivering scope of work
• Present client reports according to the schedule agreed with the customer.
• Participate and contribute to the overall service and financial performance of the contract
• Prepare country annual facilities management budgets and proactively manage the total facilities expenditure vs. budget.
• Ability to review and analyze complex financial / business reports / data and generate innovative solutions / corrective action plans.
• Accountable for the health, safety, security & environmental aspects of the delivery of facilities management.
• Ensure that Facilities’ activities and procedures adhere to applicable laws, policies and best practise guidelines.
• Experience of external stakeholder involvement, management and interaction local community forums and local community interactions.

Day-to-day Facilities Management

• Overall responsibility for the site FM services ensuring all services are delivered to the required services levels.
• Be the liaison with the Landlord on the provision of the Landlord services, site changes and updates and any future projects.
• Overall responsibility for the co-ordination and the logistics of the goods in and out service
• Responsible for the CBRE EHS processes and procedures for the site at all times including reporting all near misses, incidents and accidents, delivering permit to work system for facilities and event suppliers and escalating any EHS concerns.
• Report, manage and follow up on work orders, ensuring these are completed within the response and completion SLA and that of the team.
• Complete the weekly, monthly site reports including the reporting of key data matrices such as waste reporting, cmms stats, etc
• Manage the supply partner management process through site inspection and monthly meetings

Customer Focus

• Overall responsibility for ensuring a high team standard for superior welcome, workday and departure experience for employees and community members
• Regularly communicates with after-hours staff to help resolve any issues that may arise.
• Manages all purchasing and financial requirements for the facilities.