Purpose of the Role

• To accurately perform wheel alignment procedures in accordance with vehicle manufacturer specifications, ensuring optimal handling, tyre life, and road safety. The technician must conduct thorough inspections, interpret alignment reports, and apply precise adjustments using advanced alignment technology.

Key Responsibilities

• Conduct pre-alignment vehicle inspections (tyres, suspension, steering components, ride heights)
• Operate wheel alignment machines and software with accuracy
• Interpret alignment reports and identify necessary adjustments
• Perform alignment adjustments according to specifications
• Test drive vehicles post-alignment to ensure accuracy and handling
• Maintain workshop cleanliness and ensure tools/equipment are calibrated and functional
• Adhere to safety standards and OHS regulations
• Support customer service by explaining findings and recommended actions
• Identify and pursue additional sales opportunities where appropriate

Key Skills & Competencies

Technical Skills

• Proficient in advanced wheel alignment equipment and systems
• Skilled in diagnostics and adjustment techniques
• Solid understanding of suspension and steering systems
• Ability to follow technical procedures and manufacturer specs

Analytical & Problem-Solving

• Read and interpret alignment readings accurately
• Evaluate vehicle performance during test drives
• Make decisions based on technical knowledge and inspection results

Customer Service

• Communicate technical information clearly to customers
• Build rapport and trust with clients
• Promote additional services when applicable

Personal Attributes

• High attention to detail
• Honest, trustworthy, and professional
• Self-motivated and reliable
• Team player with strong work ethic
• Upholds company values and workplace culture

Requirements

Minimum Requirements

Qualifications

• Grade 12 (Matric)
• Valid driver’s license (Code B)
• Accredited Wheel Alignment Training (or willingness to complete)
• Additional technical qualifications (advantageous)

Experience

• External applicants: Minimum 3 years’ experience in wheel alignment
• Internal applicants: Minimum 6 months’ supervised experience in alignment bay and successful certification

Other Requirements

• Willingness to work in a workshop environment
• Ability to work under pressure and meet deadlines
• Flexible to work overtime/weekends as needed
• Committed to continuous learning and development