Description of the role

• To retain and maintain strong relationships with an existing base of clients that fall within the Commerce space. The role will also entail pro-actively cross selling the full Private Bank offering to these clients as well as positioning the Investec Group.

Skills, Experience and Education

• Min 3 – 4 years financial services experience
• Proven client service/sales track record

The Result

Sales Management

• Marketing and sales of all Private Banking products as per budget, requires in-depth knowledge and understanding of the functioning of Banking products
• Deal sourcing across all Product houses as per business strategy (including the analysis of client spend behaviors using Primary Account Usage for Private Bank Account)
• Meeting specified targets per activity (including Lending, Treasury, Forex, etc)
• Presentation of products and services to clients
• Identifying clients’ needs
• Applying first line of credit (target market and serviceability for vanilla transactional Banking products)
• Analysis of financial statements
• Deal structuring
• Input and drive strategic direction of their business to enhance High Net Worth client experience
• Driving proactive client contact and managing client expectation

Client Management and Experience

• Provide high sense of client service and operate professionally and efficiently with external and internal stakeholders
• Driving proactive client contact and managing client’s expectation
• Client retention, including service and feedback to entire existing base of clients
• Being a connector and an “enabler” for the clients’ needs into the other divisions of the Investec Group, e.g. Investec Capital Markets, Investec Asset Management, Investec Wealth & Investment, where and when appropriate
• Compiling and presenting deals to the Credit forum

Risk Management

• Mitigating credit risk for the bank by being the “first line of credit”
• Awareness and management of compliance and regulatory frameworks in all dealings with clients
• Awareness of and adherence to confidentiality at all times