Website FNB South Africa
While ‘help’ constitutes a core brand value within FNB, we also practice an overall ethos underpinned by the concept of ‘better business; better world’. We believe that by tapping into the innovative culture within FNB, we can provide people with the help they need to change their lives, communities and transform their businesses. Not just for their own benefit, but for the benefit of others.
Are you someone who can:
- Manage costs / expenses within approved budget to achieve cost efficiencies
- Delivers exceptional service that exceeds customers expectations through proactive, innovative and appropriate solutions
- Resolve all customer queries efficiently, and within agreed timelines
- Manage own development to increase own competencies.
You will be an ideal candidate if you:
- Must have Matric.
- Must have negotiation skills” as it is also included in “Good communication, facilitation and negotiation skills.
- Fleet Card product knowledge will be an advantage.
- 3 years of previous Collections experience.
- Intermediate Excel skills will be an advantage.
- Must have ability to build relationships, network and collaborate with other credit teams.
- Good communication, facilitation and negotiation skills.
- Admin: good business writing skills for emails and attention to detail.
- Knowledge of basic Finance principles and account Reconciliations.
- Must have exceptional customer service skills and a passion to assist.
- Able to work under pressure.
You will have access to:
- Opportunities to network and collaborate
- A challenging working environment that is progressive and agile
- Opportunities to innovate where iniative is taken and owned end to end
