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Administrative Assistant (X4)

Full Time

Website Road Accident Fund

The Road Accident Fund is a social security Fund that provides compensation to all drivers of motor vehicles in South Africa in respect of liability incurred or damage caused as a result of a traffic collision. Liability incurred in relation to property damage (such as damage to vehicles, buildings, vehicle contents) is excluded from cover. The Road Accident Fund operates a system whereby the claimant is assigned a percentage of responsibility for the accident, and the Road Accident Fund pays the claimant a percentage of a full settlement based on a percentage that was not deemed to be their responsibility.

Key Performance Areas

To follow up on queries from stake holders

  • Telephone calls.
  • Checking correspondence.
  • Sending out letters.
  • Draft undertaking letters where applicable.

Completing payment requisition on offers made

  • Expenditure authorisation.
  • Check list.
  • Obtain relevant signatures in terms of the DOA.

Drawing and filing of correspondence received.

  • Request file from CAFS.
  • Print all relevant emails / letters received via post.
  • Placing documents on file daily.

Updating claims system.

  • Draw file from CAFS.
  • Update claim viewing with all relevant information.

Collecting and delivering files to all relevant departments

  • Request files from Assessor and ensure that it is delivered to relevant department timeously. 

Sending file copies to relevant stakeholders

  • Obtain file from CAFS.
  • Have copies made and sent to relevant stakeholders.

Qualifications

  • NQF 4 (Matric or Grade 12) qualification.
  • Computer literacy.

Experience

  • Relevant 1 year experience in a claims handling environment and administration.

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