Inspectorate Manager

Job description

Facilitate The Determination of Public Interest Within Allocated Municipal Areas

• Enable Inspections to be conducted in all local municipal areas to facilitate public interest
• Collaborate with stakeholders to collate input and data to interrogate public interest
• Develop recommendations for decision making based on findings Promote public communication regarding regulation
• Oversee the development of Problem Statements in Municipal areas including the Metro

Develop Operational Strategies for Licensed and Unlicensed Premises (Data and Evidence Led) Within Designated Municipal Areas

• Implement co-ordination of operations with relevant enforcement agencies
• Manage operations according to set procedures
• Review of operations conducted and report to stakeholders

Manage Annual / Quarterly Inspections of All Licensed Premises

• Manage timeous annual / quarterly Inspections
• Review of quality of inspectorate reports against LLT and Appeal Tribunal decisions
• Review of compliance notices for non-compliance and where appropriate non-compliance reports are filed

Collaborate With Key Partners / Stakeholders for Effective Regulation and Compliance

• Maintain an institutional service standard or arrangement with DLO’s and Municipal partners
• Develop a shared understanding with legislative partners to grow appreciation for regulation
• Implement communication and awareness tools to promote advocacy and awareness of social ills and it relates to alcohol

Implement Compliance Monitoring of Special Events and Temporary Licenses

• Implement and monitor compliance inspections for special events and temporary licenses

Design And Implement Compliance Intelligence Gathering

• Gather effective compliance intelligence and report on for areas
• Collect credible intelligence to inform compliance & enforcement interventions
• Gather relevant data and analyze to enable the LLT in determining public interest

Guide The Investigations of Complaints for Licensed and Unlicensed Premises

• Execute complaints investigations according to set procedures
• Review outcomes of investigations conducted and report to stakeholders as needed
• Monitor and enhance the quality of investigations and inspectorate reports against LLT and Appeal Tribunal decisions
• Implement section 64 process allowing for the timeous serving of notices and submission of related inspectorate reports

Effective Resource Management (Human, Financial and Physical) Within the Unit

• Establish and maintain appropriate systems (analytical tools, information systems, projections of cost behavior) and policies to ensure effective and efficient management of resources
• Perform accurate forecasting, budgeting and allocation of resource within the unit
• Manage external contractors and suppliers within the unit
• Develop and manage internal service level agreements with other units
• Ensure effective identification and management of business risks, resources and continuous improvement
• Manage capacity within the unit to ensure sustained service delivery

Effective People Management Within the Unit

• Manage people development in line with organisation-wide skills development strategy within the unit
• Manage talent within the unit and ensure talent management strategies (attraction, retention, development) are implemented
• Implement performance management within the unit in line with Human Resources Policies and Guidelines
• Manage grievances, discipline and terminations within the division in line with Human Resources policies and guidelines
• Lead and direct staff within the division to be able to meet the objectives set for them
• Build and foster a culture of good governance, customer service, honesty and integrity and world class delivery in the division
• Implement innovative recognition and reward systems

Effective Promotion and Practice of Good Corporate Governance Risk and Compliance Pertaining to HR And Financial Policies, Legislation and Regulations

• Implement governance framework to ensure professional conduct by Unit employees and upholding of WCLA values and governing principles
• Ensure good governance within the unit in line with the corporate governance guidelines and related legislation
• Manage risks within the Unit
• Manage compliance within legislation, regulations, WCLA policies and procedures within the unit
• Ensure compliance with all audit requirements emanating from audit processes within the unit
• Draft and submit annual, quarterly and monthly reports required or delegated

Minimum requirements

• Formal 3-year qualification: Relevant (NQF level 7) Degree/BTech or Relevant NQF Level 6 National Diploma.
• At least 5 years’ relevant working experience of which 3 years was in a supervisory capacity.
• Project management experience.
• Code B driving license is required.
• Computer literate
• Working experience and knowledge in a regulatory/public sector environment (advantageous).