Website Westin Hotels & Resorts
No matter what obstacles travel puts between you and your well-being, Westin’s signature wellness programs help you soar above it all. Discover over 200 locations around the globe where you can eat, sleep, move, feel, work and play well, transcending the rigors of travel while you’re on the road. Stay well at Westin Hotels & Resorts, a place where together, we can rise.
Job Summary
- Join our amazing team and deliver unforgettable and memorable Spa experiences. We are recruiting for an enthusiastic individual with a positive attitude. Reporting to the Spa Management, the successful candidate will be required to perform and offer guests a wide range of Beauty, Body, Skin Therapy and treatments as well as meet the required retail targets, whilst maintaining the quality and standards of the Westin Cape Town Hotel in accordance with Marriott International Policies and Procedures within a pressurized environment.
Required Experience & Qualifications
- Recognized & relevant qualification in Body, Skincare and Beauty Therapy and treatment
- Qualified in Gel nail therapy application and removal
- At least 2 years’ experience as a therapist in massage techniques, manicures, pedicures, waxing, face and body therapies within a spa & wellness environment
- Professional Disposition
- Professional telephone and communication etiquette
- People centric with a strong focus on the Guest experience
- Proven ability to drive retail targets
- Ability to work within a pressurized environment
- Ability to use Initiative and be proactive and self-driven
- Ability to work without supervision and within a team
- Attention to detail pertaining to area of responsibility
- Required to work rostered shifts and irregular hours as per operational requirements
- Flexible working hours as well as available to work weekends and Public holidays as per operational requirements
Key Responsibilities
- Deliver a variety of spa body treatments, massages, facials and waxing in a safe and comfortable manner
- Providing nail care services and treatments to clients, including manicures and pedicures and Gel nail therapy
- Adherence to health and safety protocols within the work environment and at work stations
- Maintain a neat, clean and well-groomed appearance as per company standards
- Maintain strict hygiene standards as set out by management
- Reach retail and treatment targets as set out by management
- Ensure workstations are kept neat and tidy before and after treatments
- Perform other duties as and when required